Privacy Policy

KidKitsBox ("we," "us," or "our") is committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, kidkitsbox.com, and interact with our services.

1. Information We Collect

We may collect the following information to provide our services:

  • Contact Information: Name, email address, phone number, and delivery address, which are necessary for processing and delivering your orders.
  • Order Details: Product selections, order notes, and any additional instructions required to fulfill your purchase.
  • Log Data: Information such as IP address, browser type, pages viewed, and browsing activity automatically collected when you use our website.
  • Cookies: Small data files stored on your device to enhance your browsing experience and help us improve our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your orders, including shipping and delivery.
  • Communicate with you regarding your orders, account, or inquiries.
  • Enhance your shopping experience by personalizing product recommendations.
  • Improve our website, services, and customer experience based on feedback and browsing patterns.
  • Comply with legal obligations and enforce our terms of service.

3. Payment Information

We do not collect or process payment details through our website. Payments for products are made in person upon delivery, either by cash or using a payment card at the time of receipt.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors (e.g., delivery services) who help us fulfill your orders and operate our business.
  • Legal Requirements: Authorities, if required by law or necessary to protect the rights, property, or safety of KidKitsBox, our customers, or others.

5. Your Choices

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in any of our emails or by contacting us directly at contact@kidkitsbox.com. We will process your request within 10 business days.
  • Cookies Management: You can manage your cookie preferences by adjusting your browser settings. Disabling cookies may impact your browsing experience and some features of our website.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we securely delete or anonymize it.

7. International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including the United States. These countries may have data protection laws different from those in your location. By using our services, you consent to the transfer of your information to these countries.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of incomplete or inaccurate data.
  • Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.
  • Objection or Restriction: Object to the processing of your data or request restrictions on how we process it.

To exercise your privacy rights, please contact us at contact@kidkitsbox.com. We will process your request within 10 business days.

9. Third-Party Services

We may use third-party analytics tools to better understand how our website is used, including tools provided by Google Analytics, Microsoft Advertising, and Meta (Facebook). These tools collect information such as:

  • Website traffic data
  • User behavior and preferences
  • Effectiveness of advertisements

These services may use cookies or similar technologies. Please review the privacy policies of these providers to understand how they manage your data.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

If you are between 13 and 17 years old, you may use our website and services only under the supervision of a parent or legal guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the revision date. Your continued use of our website after such changes constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

KidKitsBox
55 S Market St, San Jose, CA 95113
Phone: +1 (408) 228-3490
Email: contact@kidkitsbox.com

Thank you for trusting KidKitsBox with your personal information! We are committed to maintaining your privacy and ensuring a secure shopping experience.